Return and Refund Policy

At Elitecart, customer satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return within 14days of receiving your order.

Returns

To be eligible for a return, your item must be:

• Unused and in its original condition
• In the original packaging with tags
• Accompanied by proof of purchase

To request a return, email us at elitecart751@gmail.com.

Return Address:
Abu Dhabi Musaffah m23

Returns sent without prior approval will not be accepted.

Damaged or Wrong Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.

Non-Returnable Items

We do not accept returns on:

• Personalized or custom-made products
• Beauty and personal care items
• Gift cards
• Sale or clearance items

Refunds

Once your returned item is received and inspected, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 14 business days. Processing times may vary depending on your bank.

For any questions regarding returns or refunds, contact us at elitecart751@gmail.com.

Contact I nformation:

Company name: Elitecart

Company Phone number: +447453847365

CompanyEmail: elitecart751@gmail.com

CompanyAddress: Abu Dhabi Musaffah m23